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Trains still off

Trains still off

Major disruptions continue on Gippsland V/Line services

Coaches will continue to replace V/Line services on the Bairnsdale and Traralgon lines today.

Hundreds of frontline V/Line staff continue to isolate to contain the spread of coronavirus, affecting most V/Line services across the state.

Five positive tests among drivers and operational staff has meant that more than 300 of the V/Line workforce have been required to isolate. Contact tracing continues and V/Line said it is doing everything they can to operate trains when they can.

Passengers are urged to check the V/Line website and social media before travelling for the latest travel information. We will continue to provide regular updates during this time.

The Department of Transport said replacing Gippsland trains with coaches will allow for services to continue to operate, giving passengers certainty and helping to contain the outbreak.

The Gippsland line replacement coaches will operate to a 60-minute frequency. Customers should allow up to an extra 90 minutes for their journey.

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V/Line’s COVIDSafe plan has a number of general contingency plans for different types of service disruptions, allowing it to modify services and put alternate transport options in place quickly whenever services are disrupted, including due to a COVID-19 exposure.

A number of controls have been in place during the coronavirus pandemic to keep drivers and passengers safe, including physical distancing requirements and measures in common areas, mandated mask wearing, QR codes, additional cleaning, temperature testing for staff, encouraging good hygiene practices, as well as regular communications with our staff about working in a COVID safe environment.

V/Line and the Department of Transport are working closely with the Department of Health to support the V/Line staff and we are exercising an abundance of caution in the interest of our crews and passengers.

The Department of Transport said they apologise to passengers making permitted journeys for the disruption to their journey and thank everyone for their continued patience and understanding during this challenging time.

For the latest travel information, visit vline.com.au or call 1800 800 007.

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