- providing unmetered data usage between 6am-6pm for all customers on limited data NBN and ADSL plansEnabling any of its few remaining customers.
- on 12/1 speed plans to change onto to a 25/5 plan to help them work from home if required
- Temporarily stopping all service suspensions due to late payments
Managing Director of Aussie Broadband Phil Britt said the company will continue to offer its range services for customers who are experiencing financial hardship, including payment plans, via the MyAussie app.
Additionally, the company is working on plans to enable all its call centre team to work from if necessary, and that some staff in high risk categories are already working from home.