New Customer Call Centre
Alinta Energy has today announced it is bringing its customer service centre onshore and will hire hundreds of Victorians in the Latrobe Valley for a new customer contact centre.
Alinta Energy Managing Director and CEO, Jeff Dimery, said the move demonstrates the organisation’s commitment to deliver even better service to its customers.
“For 20 years, Alinta Energy has been making energy fairer and more affordable for Australians. Now, we’re establishing a new customer contact centre in Victoria so we can provide even better service and support to our customers.”
The new customer contact centre will commence operations in mid-2021, and will make Alinta Energy one of the largest employers in the Latrobe Valley.
“We’ve chosen the Valley as our operational hub because we already have strong ties with the area through Loy Yang B,” Mr Dimery said.
“We’re investing in Australian jobs, and I think our customers will enjoy speaking to someone locally when they call us.”
Alinta Energy has around 600,000 customers on the east coast of Australia.